Complete Scripts: Customer Support

FAQ Maintenance (23) Easily add to, modify, and search your frequently asked questions collection.

Resources in this Category (#1-25 of 81): 1 2 3 4 >>
	Helpdesk software Hesk,   (16 comments) 9.84 (666 votes)
		Version: 0.94 - Released: 23/04/07 - Free - Requirement(s): MySQL	Jump to URL
		Setup a ticket-based support system for your website. Customers can submit support tickets and staff use a web-based interface to reply to and manage tickets. [...]
	eTicket 9.93 (718 votes)
		Version: 1.5.1 - Released: 05/01/06 - Free - Requirement(s): MySQL	Jump to URL
		An open source electronic support ticket system based on osTicket, that can receive tickets via email (POP3 or pipe) and a web-based form, as well as manage [...]
	Crafty Syntax Live Help, Comments (2) 9.64 (13 votes)
		Version: 2.2 - Released: 04/21/03 - Free - Requirement(s): Unix	Jump to URL
		A Live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat [...]
	phpSupport, Comments (1) 8.92 (183 votes)
		Version: 5.2.1 - Released: 12/13/02 - Free - Requirement(s): PHP 4, MySQL	Jump to URL
		This system will allow users to submit trouble tickets via a web form and email gateway. Designed for easy installation, it gives you the option to email the [...]
	KBase Knowledge Base, Comments (2) 7.41 (149 votes)
		Version: 2.0 - Released: 01/02/01 - $59.87 - Requirement(s): PHP 4+, MySQL	Jump to URL
		A knowledge base program that allows you to produce and maintain a set of support documents or faq on your website through a web based administration panel.
	Helpdesk, Comments (3) 6.50 (12 votes)
		Version: 0.02 - Released: 05/15/00 - Free - Requirement(s): MySQL	Jump to URL
		A multi-user and multi-departmental tracking and analysis tool that allows you to add, view, and update opened and closed jobs, add, modify and delete users [...]
	ITNAS Rate It!
		Version: 0.92 - Released: 05/14/04 - $799 - Requirement(s): MySQL	Jump to URL
		An extended and professional software solution for IT businesses, with an emphasis on customer relationship management functions, finacial reports and project [...]
	DriaTickets Fast Support Ticket System Rate It!
		Version: 1.0 - Released: 03/12/10 - $49.99 - Requirement(s): PHP 5+, MySQL 5+	Jump to URL
		An easy to implement solution to offer customers a support ticket system. It's fully functional and coded for PHP 6 compliance. Your users will find it is [...]
	PHP Live Helper Rate It!
		Version: 1.5 - $99.99 - Requirement(s): Unix, Windows 95/NT	Jump to URL
		Provide realtime customer support to clients. Access the admin area from a browser.
	AITOC Support Ticketing System Rate It!
		Version: 1.1 - Released: 06/15/02 - Free - Requirement(s): MySQL	Jump to URL
		Advanced PHP support ticketing system.
	The Ticket System-PHP Rate It!
		Version: 1.0.1 - Released: 12/13/06 - $24.95	Jump to URL
		An easy to use ticket support system to manage incoming customer support requests. Features multiple logins, captcha image spam deterrent, department [...]
	Support Center by qualityunit.com Rate It!
		Version: 1.1 - Released: 03/15/07 - $99	Jump to URL
		Run a centralized online customer support center that can handle multiple POP accounts and automatically turn customer emails into trouble tickets, managed by [...]
	PeanutKB Rate It!
		Version: 0.0.1 - Released: 08/10/06 - Free - Requirement(s): MySQL	Jump to URL
		A knowledge base system that was built to help you combat technical support. It features a comment system, unlimited categories and articles, a glossary, an [...]
	Dapper Desk Rate It!
		Version: 1.01 - Released: 12/20/00 - $699 - Requirement(s): MySQL	Jump to URL
		A support ticket generation system to organize your requests. Includes full ticketing and numbering, adjustable status codes, unlimited techs/customers, and [...]
	InfinityForge, Comments (1) Rate It!
		Version: 1.0.0 - Released: 08/05/02 - Requirement(s): PHP 4, MySQL	Jump to URL
		A suite of tools including a ticketing system to handle service requests via email and webbased interfaces, a client database for contact information, office [...]
	DeskLance Rate It!
		Version: 2.0 - Released: 05/15/20 - $299 - Requirement(s): Unix	Jump to URL
		A HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area and Member Area. Includes a fast, easy [...]
	Sitepanel Rate It!
		Version: 3/1.3.0 - Released: 03/06/10 - GBP 50 - Requirement(s): PHP 5, MySQL	Jump to URL
		A fully-featured support and information centre for businesses and their clients. Features include unlimited tickets, unlimited knowledge base articles and [...]
	RepairShop One Rate It!
		Version: 1.7 - Released: 11/01/04 - $99.95 - Requirement(s): MySQL	Jump to URL
		Built for small or large deployment, this is an all-in-one solution for your repair department. It will file customers, build repair forms, generate work [...]
	Tick-it Rate It!
		Version: 1.2 - Released: 03/27/07 - $95 - Requirement(s): PHP 4/5, MySQL	Jump to URL
		A flexible and easy-to-use helpdesk system featuring tickets, a knowledgebase and downloads. It has 100% XHTML 1.0 STRICT/CSS2 compliant output, and supports [...]
	Trellis Desk, Comments (1) Rate It!
		Version: 1.0b4 - Released: 08/13/06 - Free - Requirement(s): PHP 4, MySQL	Jump to URL
		A user-friendly, clean and powerful help desk system with many features, including custom department/profile fields, rich text editor support, ACP [...]
	Animus FAQGen Rate It!
		Version: 1.0 - Released: 04/05/10 - Free/$49.99	Jump to URL
		Create dynamic frequently asked questions (FAQ) pages for your web site. People can use it to ask you questions which you can answer publicly, privately, or [...]
	Customer Helpdesk & Ticketing Rate It!
		Version: 1.1 - Released: 12/01/11 - $59	Jump to URL
		Set up an online helpdesk ticketing system on your website so that customers can post their issues. Login, view incoming new tickets and reply to them. Trace [...]
	Ez Live Help System Rate It!
		Version: 1.0 - Released: 12/04/08 - $24	Jump to URL
		Run your own live support system. It supports Ajax so the user does not need to refresh the page, operators can chat with multiple users at a time, offline [...]
	jab:ITS Rate It!
		Version: 3.01 - Released: 12/05/04 - $295 - Requirement(s): MySQL	Jump to URL
		An incident tracking system for intranets that provides a browser-based means of tracking and reporting customer support/help issues and occurrences.
	phpTickets Rate It!
		Version: 0.1 - Released: 10/18/01 - Free - Requirement(s): PHP 4, MySQL	Jump to URL
		Easily manage your email support/sales inquiries. Keep track of conversations and treat customers in priority order.
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