Complete Scripts: Customer Support

FAQ Maintenance (23) Easily add to, modify, and search your frequently asked questions collection.

Resources in this Category (#1-25 of 80): 1 2 3 >>
	Helpdesk software Hesk,   (16 comments) 9.83 (570 votes)
		Version: 0.94 - Released: 23/04/07 - Free - Requirement(s): MySQL	Jump to URL
		Setup a ticket-based support system for your website. Customers can submit support tickets and staff use a web-based interface to reply to and manage tickets. [...]
	eTicket 9.96 (660 votes)
		Version: 1.5.1 - Released: 05/01/06 - Free - Requirement(s): MySQL	Jump to URL
		An open source electronic support ticket system based on osTicket, that can receive tickets via email (POP3 or pipe) and a web-based form, as well as manage [...]
	Crafty Syntax Live Help, Comments (2) 9.64 (13 votes)
		Version: 2.2 - Released: 04/21/03 - Free - Requirement(s): Unix	Jump to URL
		A Live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat [...]
	phpSupport, Comments (1) 9.30 (175 votes)
		Version: 5.2.1 - Released: 12/13/02 - Free - Requirement(s): PHP 4, MySQL	Jump to URL
		This system will allow users to submit trouble tickets via a web form and email gateway. Designed for easy installation, it gives you the option to email the [...]
	KBase Knowledge Base, Comments (2) 7.39 (147 votes)
		Version: 2.0 - Released: 01/02/01 - $59.87 - Requirement(s): PHP 4+, MySQL	Jump to URL
		A knowledge base program that allows you to produce and maintain a set of support documents or faq on your website through a web based administration panel.
	Helpdesk, Comments (3) 6.50 (12 votes)
		Version: 0.02 - Released: 05/15/00 - Free - Requirement(s): MySQL	Jump to URL
		A multi-user and multi-departmental tracking and analysis tool that allows you to add, view, and update opened and closed jobs, add, modify and delete users [...]
	Ace Helpdesk System Rate It!
		Version: 11.0 - Released: 08/11/04 - $99 - Requirement(s): MySQL	Jump to URL
		This script is powerful, fast and secure. Customers can attach files to their tickets if you allow it. It supports multiple employees, technicians and admins. [...]
	PeanutKB Rate It!
		Version: 0.0.1 - Released: 08/10/06 - Free - Requirement(s): MySQL	Jump to URL
		A knowledge base system that was built to help you combat technical support. It features a comment system, unlimited categories and articles, a glossary, an [...]
	ITNAS Rate It!
		Version: 0.92 - Released: 05/14/04 - $799 - Requirement(s): MySQL	Jump to URL
		An extended and professional software solution for IT businesses, with an emphasis on customer relationship management functions, finacial reports and project [...]
	Ticket Support Script Rate It!
		Version: 1.1 - Released: 08/31/08 - $45 - Requirement(s): MySQL	Jump to URL
		An online support script to process your clients' requests. With three simple steps you will have it installed on your website. You receive the full source [...]
	Escon SupportPortal Rate It!
		Version: 1.2 - Released: 08/01/07 - $599 - Requirement(s): MySQL	Jump to URL
		A web-based customer support solution with incident management, knowledge management, a product catalog, news management and a support forum in one package [...]
	Animus FAQGen Rate It!
		Version: 1.0 - Released: 04/05/10 - Free/$49.99	Jump to URL
		Create dynamic frequently asked questions (FAQ) pages for your web site. People can use it to ask you questions which you can answer publicly, privately, or [...]
	iSupport Rate It!
		Version: 1.0 - Released: 11/24/04 - $9.95 - Requirement(s): MySQL	Jump to URL
		A robust and affordable customer support solution. This system includes support ticketing, a knowledge base system (with commenting), support ticket [...]
	phpOnline Rate It!
		Version: 1.0 - Released: 05/10/03 - Free - Requirement(s): MySQL	Jump to URL
		An online support script that will wait for a representative to answer the customer, but if you are offline the customer can send you an email.
	ActiveCampaign Live Chat Rate It!
		Version: 1.0 - Released: 07/12/06 - $279 - Requirement(s): PHP 4.3+, MySQL	Jump to URL
		A powerful web-based live help solution that offers real-time messaging for sales, support, or internal communication. It features auto-invite, country [...]
	Comdev Customer Helpdesk Rate It!
		Version: 2.0 - Released: 04/11/04 - $59 - Requirement(s): MySQL	Jump to URL
		Establish an online support centre for your customers. It features automatic reply to support tickets, preset canned messages, reply acknowledgement, customer [...]
	ChataTick Help Desk Rate It!
		Version: 1.0 - Released: 02/15/11 - $49.99 - Requirement(s): PHP 5, MySQL 5	Jump to URL
		A live chat and support ticketing system that can provide your website customers with support. It features unlimited departments and operators, ticket [...]
	InfinityForge, Comments (1) Rate It!
		Version: 1.0.0 - Released: 08/05/02 - Requirement(s): PHP 4, MySQL	Jump to URL
		A suite of tools including a ticketing system to handle service requests via email and webbased interfaces, a client database for contact information, office [...]
	68KB Rate It!
		Version: 1.0 - Released: 02/01/08 - $35 - Requirement(s): MySQL	Jump to URL
		This script was designed from the ground up to be easy to administer, easy to find answers, and above all easy to install.
	h2desk Rate It!
		Version: 2.0 - Released: 05/01/04 - $149.99/$199.99 - Requirement(s): PHP 4, MySQL 3.23	Jump to URL
		A solution for providing online support to your customers.
	WHMCompleteSolution Rate It!
		Version: 3.0 - Released: 02/01/07 - $169.99 - Requirement(s): MySQL	Jump to URL
		A complete client management, billing and support system that supports automatic account creation on cPanel, Plesk and DirectAdmin Servers. It also supports [...]
	AITOC Support Ticketing System Rate It!
		Version: 1.1 - Released: 06/15/02 - Free - Requirement(s): MySQL	Jump to URL
		Advanced PHP support ticketing system.
	Sitepanel Rate It!
		Version: 3/1.3.0 - Released: 03/06/10 - GBP 50 - Requirement(s): PHP 5, MySQL	Jump to URL
		A fully-featured support and information centre for businesses and their clients. Features include unlimited tickets, unlimited knowledge base articles and [...]
	jTickets Rate It!
		Version: 1.2 - Released: 03/05/09 - $143	Jump to URL
		A help desk solution for the Joomla CMS.
	Help Desk Software Rate It!
		Version: 2.0 - Released: 12/20/03 - Free	Jump to URL
		Help desk software that is suited for handling help desk calls in an IT department, but can easily be modified to fit other needs.
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