Complete Scripts: Customer Support

FAQ Maintenance (23) Easily add to, modify, and search your frequently asked questions collection.

Resources in this Category (#1-25 of 80): 1 2 3 >>
	Helpdesk software Hesk,   (16 comments) 9.83 (573 votes)
		Version: 0.94 - Released: 23/04/07 - Free - Requirement(s): MySQL	Jump to URL
		Setup a ticket-based support system for your website. Customers can submit support tickets and staff use a web-based interface to reply to and manage tickets. [...]
	eTicket 9.96 (660 votes)
		Version: 1.5.1 - Released: 05/01/06 - Free - Requirement(s): MySQL	Jump to URL
		An open source electronic support ticket system based on osTicket, that can receive tickets via email (POP3 or pipe) and a web-based form, as well as manage [...]
	Crafty Syntax Live Help, Comments (2) 9.64 (13 votes)
		Version: 2.2 - Released: 04/21/03 - Free - Requirement(s): Unix	Jump to URL
		A Live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat [...]
	phpSupport, Comments (1) 9.30 (175 votes)
		Version: 5.2.1 - Released: 12/13/02 - Free - Requirement(s): PHP 4, MySQL	Jump to URL
		This system will allow users to submit trouble tickets via a web form and email gateway. Designed for easy installation, it gives you the option to email the [...]
	KBase Knowledge Base, Comments (2) 7.39 (147 votes)
		Version: 2.0 - Released: 01/02/01 - $59.87 - Requirement(s): PHP 4+, MySQL	Jump to URL
		A knowledge base program that allows you to produce and maintain a set of support documents or faq on your website through a web based administration panel.
	Helpdesk, Comments (3) 6.50 (12 votes)
		Version: 0.02 - Released: 05/15/00 - Free - Requirement(s): MySQL	Jump to URL
		A multi-user and multi-departmental tracking and analysis tool that allows you to add, view, and update opened and closed jobs, add, modify and delete users [...]
	Jtag Help Desk Rate It!
		Version: 3.0 - Released: 01/02/11 - $69	Jump to URL
		An intuitive, user-friendly help desk component for Joomla websites. It features email support management, interactive views for support tickets, and a new [...]
	The Ticket System-PHP Rate It!
		Version: 1.0.1 - Released: 12/13/06 - $24.95	Jump to URL
		An easy to use ticket support system to manage incoming customer support requests. Features multiple logins, captcha image spam deterrent, department [...]
	Proverbs HelpDesk Rate It!
		Version: 1.0.2 - Released: 08/03/03 - $399 - Requirement(s): PHP 4.1, MySQL 3.23	Jump to URL
		A customizable help desk package including searchable service requests, IT support status reporting, self-installing updates, built-in feature-specific help, [...]
	UserInteract Live Support Rate It!
		Version: 1.1 - Released: 11/24/03 - $10	Jump to URL
		This live support script features an active visitor monitor, multiple operators and departments, the ability to open a chat session directly to one of your [...]
	Hot Open Tickets Rate It!
		Version: 2 - Released: 11/03/03 - Free - Requirement(s): MySQL	Jump to URL
		A user-friendly helpdesk/trouble-ticket system. It is easy to admin and configure and is designed using CSS to allow for easy theme changes. The project uses [...]
	RepairShop One Rate It!
		Version: 1.7 - Released: 11/01/04 - $99.95 - Requirement(s): MySQL	Jump to URL
		Built for small or large deployment, this is an all-in-one solution for your repair department. It will file customers, build repair forms, generate work [...]
	Veritim Supporter Pro Rate It!
		Requirement(s): MySQL	Jump to URL
		Knowledgebase and FAQ management software to reduce support cost and load.
	Support Center by qualityunit.com Rate It!
		Version: 1.1 - Released: 03/15/07 - $99	Jump to URL
		Run a centralized online customer support center that can handle multiple POP accounts and automatically turn customer emails into trouble tickets, managed by [...]
	Ace Helpdesk System Rate It!
		Version: 11.0 - Released: 08/11/04 - $99 - Requirement(s): MySQL	Jump to URL
		This script is powerful, fast and secure. Customers can attach files to their tickets if you allow it. It supports multiple employees, technicians and admins. [...]
	Customer Helpdesk & Ticketing Rate It!
		Version: 1.1 - Released: 12/01/11 - $59	Jump to URL
		Set up an online helpdesk ticketing system on your website so that customers can post their issues. Login, view incoming new tickets and reply to them. Trace [...]
	Support Center Rate It!
		Version: 2.3 - Released: 06/27/06 - $99.95 - Requirement(s): PHP 4, MySQL	Jump to URL
		This script helps organize your support system. Supports several techs/users from any location around the world.
	InverseFlow Help Desk Rate It!
		Version: 1.3 - $264.96 - Requirement(s): MySQL	Jump to URL
		A powerful help desk tool that supports unlimited departments, unlimited techs, and admin management and ticket response options. It's fast, simple, effective [...]
	Question2Answer Rate It!
		Version: 1.2 - Released: 07/20/10 - Free - Requirement(s): PHP 4.3+ and MySQL 4.1+	Jump to URL
		Software for social Q&A sites like Stack Overflow or Stack Exchange. It encourages your online community to share knowledge and helps create content that is [...]
	Help Desk Reloaded Rate It!
		Version: 2.80 - Released: 02/01/04 - Free - Requirement(s): MySQL	Jump to URL
		A web-based help desk system where users can quickly log help desk tickets and support representatives can track calls, assign priorities and more.
	Animus FAQGen Rate It!
		Version: 1.0 - Released: 04/05/10 - Free/$49.99	Jump to URL
		Create dynamic frequently asked questions (FAQ) pages for your web site. People can use it to ask you questions which you can answer publicly, privately, or [...]
	SocketKB, Comments (1) Rate It!
		Released: 12/20/04 - $69 - Requirement(s): MySQL	Jump to URL
		Enable and deploy a professional knowledge base on your website. Give your customers answers to their problems quickly. Easy and fast to install.
	PHP Live Helper Rate It!
		Version: 1.5 - $99.99 - Requirement(s): Unix, Windows 95/NT	Jump to URL
		Provide realtime customer support to clients. Access the admin area from a browser.
	InfinityForge, Comments (1) Rate It!
		Version: 1.0.0 - Released: 08/05/02 - Requirement(s): PHP 4, MySQL	Jump to URL
		A suite of tools including a ticketing system to handle service requests via email and webbased interfaces, a client database for contact information, office [...]
	LiveAgent Rate It!
		Version: 1.0 - Released: 06/15/07 - $90 - Requirement(s): MySQL	Jump to URL
		Powerful live customer support software for your website. Completely web-based, AJAX-powered solution that installs easily on your website. It supports [...]
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