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| | Version: 0.94 - Released: 23/04/07 - Free - Requirement(s): MySQL | Jump to URL |
| | Setup a ticket-based support system for your website. Customers can submit support tickets and staff use a web-based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, an easy-to-use web interface and more. |
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| Number of Ratings: | 20 |
| Resource Rating: |   |
| Highest Rating: | |
| Lowest Rating: |  |
| Number of Comments: | 16 |
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| Breakdown of Ratings by Value |
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| User: marcospralon | Rating: | | November 29, 2007 |
| | User's Avg. Rating: | | # of Ratings: 1 | |
| It's really a very nice script, but I wish there were other options, like a password protection to access the help desk. |
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| User: Dragon64 | Rating: | | November 25, 2007 |
| | User's Avg. Rating: | | # of Ratings: 1 | Indiana, USA |
| This is an excellent script! Easy to install and maintain!! |
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| User: wildcomm | Rating: | | July 15, 2007 |
| | User's Avg. Rating: | | # of Ratings: 3 | Alabama, USA |
| I like it! It has all the features that I need and recommend it fully. |
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| User: nioton | Rating: | | April 24, 2007 |
| | User's Avg. Rating: | | # of Ratings: 1 | |
| This script is good. I like it. Well, you can actually customize it for your website as well. Thanks to the programmer. |
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| User: Sandi3d | Rating: | | December 13, 2006 |
| | User's Avg. Rating: | | # of Ratings: 1 | |
| I agree with dianams, if it was easier to modify the look of this script to match the rest of my site, I'd have given it a 10 definitely. I do have some PHP knowledge and I tried editing the PHP files seperately without much luck, as some colors, etc., would not show correctly. But overall, this is definitely a great script and serves its purpose well. |
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| User: mrmagill | Rating: | | December 17, 2005 |
| | User's Avg. Rating: | | # of Ratings: 2 | Oregon, USA |
| This is a terrific script. It was simple to install and use. No need to go for those big space and resource-intense scripts. This is simple and works great. |
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| User: vericacom | Rating: | | June 29, 2005 |
| | User's Avg. Rating: | | # of Ratings: 1 | |
| Excellent! Outstanding service and support! |
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| User: ajmatson | Rating: | | June 16, 2005 |
| | User's Avg. Rating: | | # of Ratings: 1 | |
| Excellent script. Great to customize. Would have given it a 10 if it had the ability to make a printer friendly view of the support tickets. Overall excellent. |
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| User: dianams | Rating: | | May 29, 2005 |
| | User's Avg. Rating: | | # of Ratings: 3 | California, USA |
| Great script, but it'd get a 10 if I could customize the look to match my site. |
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| User: Wes | Rating: | | May 17, 2005 |
| | User's Avg. Rating: | | # of Ratings: 1 | |
| Installing this was quick and easy. The uncluttered layout makes it easy to integrate into your existing website. Oh, its also quite responsive. Highly recommended. |
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| Number of Ratings: | 573 |
| Resource Rating: | 9.83 |
| Highest Rating: | 10 |
| Lowest Rating: | 1 |
| Rating = average without top/bottom 10% of votes. |
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Agree or Disagree with the above? Please leave your rating:
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