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Resource Details: Helpdesk software Hesk
Resource Details refreshed on Saturday, September 06, 2008 at 00:10 EDT

Complete Scripts: Customer Support

Helpdesk software Hesk (11 comments)
9.85 (332 votes)
 Version: 0.94 - Released: 23/04/07 - Free - Requirement(s): MySQLJump to URL
 Setup a ticket-based support system for your website. Customers can submit support tickets and staff use a web-based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, an easy-to-use web interface and more.

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  • Registered User Comments and Ratings:
     
    Number of Ratings:13
    Resource Rating:
    Highest Rating:
    Lowest Rating:
    Number of Comments:11
    Breakdown of Ratings by Value

    Showing Comments/Ratings 11 - 13.Read Comments/Ratings 1 - 10...

    User: ajmatsonRating:June 16, 2005
     User's Avg. Rating:# of Ratings: 1 
    Excellent script. Great to customize. Would have given it a 10 if it had the ability to make a printer friendly view of the support tickets. Overall excellent.

    User: dianamsRating:May 29, 2005
     User's Avg. Rating:# of Ratings: 3California, USA
    Great script, but it'd get a 10 if I could customize the look to match my site.

    User: WesRating:May 17, 2005
     User's Avg. Rating:# of Ratings: 1 
    Installing this was quick and easy. The uncluttered layout makes it easy to integrate into your existing website. Oh, its also quite responsive. Highly recommended.

    Unregistered User Ratings:
     
    Number of Ratings:332
    Resource Rating:9.85
    Highest Rating:10
    Lowest Rating:1
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