Setup a ticket-based support system for your website. Customers can submit support tickets and staff use a web-based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, an easy-to-use web interface and more.
A Live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include support for a Text or MySQL database, chat notification, multiple chat sessions and multiple operators.
A fully automated help desk system. Tickets can be submitted and responded to via the web or email. Add unlimited fields to the ticket and user database. Includes a template system, unlimited techs and users, tech calendar and to do lists, private messaging, categories, replies, category association for techs and more.
A helpdesk system that features integrated email, automatic assigning of mails, unlimited representatives and customers, email request support, automatic ticketing, email notifications, multiple attachments, customer contact management, exhaustive reports, style integration, full access to viewing and managing requests, and more.
A simple to use interface to manage your client email messages. From one interface you can view all of the current messages your clients have sent you, reply to them, and keep track of the entire correspondence. It supports multiple users. Your clients will be able to use their normal email programs to contact you.
You can use this ticket system as a helpdesk for users. Users can open new tickets and view his/her tickets. Users are notified by email of replies. The admin can view all tickets and add a reply to a ticket. It has an anti-spam image CAPTCHA, and supports login and registration. It is built with the framework CodeIgniter.
A customizable web-based help desk for complete customer support management. It supports unlimited users, staff, departments and companies, and includes email piping, POP3/SMTP support, an integrated knowledge base, multiple themes, a spam blocker, admin reports, reply templates and more.
Software that allows you to offer a remotely hosted live customer support service for your members. It features chat initiation, referrer tracking, visitor data capture, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, email notifications, save transcripts, real time monitoring of visitors and more.
Customer relationship management (CRM) software to help manage customer requests with greater efficiency and accuracy. It features a knowledge base, unlimited tickets, attachments support, a customizable interface, performance tracking, a canned responses tool, support for high volume sites, advanced permission settings and more.