Setup a ticket-based support system for your website. Customers can submit support tickets and staff use a web-based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, an easy-to-use web interface and more.
A Live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include support for a Text or MySQL database, chat notification, multiple chat sessions and multiple operators.
A fully automated help desk system. Tickets can be submitted and responded to via the web or email. Add unlimited fields to the ticket and user database. Includes a template system, unlimited techs and users, tech calendar and to do lists, private messaging, categories, replies, category association for techs and more.
This script is powerful, fast and secure. Customers can attach files to their tickets if you allow it. It supports multiple employees, technicians and admins. It will generate reports on how fast each technician replies to tickets and how many tickets are open, closed or on hold.
Run your own live support system. It supports Ajax so the user does not need to refresh the page, operators can chat with multiple users at a time, offline messages emailed to the admin, a sound notification of online visitor, easy installation, light weight, no MySQL required, emoticons support, and secure storage of log files.
Built for small or large deployment, this is an all-in-one solution for your repair department. It will file customers, build repair forms, generate work orders, hold jobs lists, and remind you when jobs have waited too long. It will also tell customers when there are updates to their job entry, and allow them to approve or refuse your bids.
A flexible and easy-to-use helpdesk system featuring tickets, a knowledgebase and downloads. It has 100% XHTML 1.0 STRICT/CSS2 compliant output, and supports MySQL, SQLite and PostgreSQL databases. It features a skinnable interface, a powerful registration system, widgets such as a timezone viewer and more.
A simple to use interface to manage your client email messages. From one interface you can view all of the current messages your clients have sent you, reply to them, and keep track of the entire correspondence. It supports multiple users. Your clients will be able to use their normal email programs to contact you.
A complete client management, billing and support system that supports automatic account creation on cPanel, Plesk and DirectAdmin Servers. It also supports automated shoutcast hosting account creation, a built-in support ticket desk, an affiliate system with one time and recurring commissions, a knowledgebase, and more.