• 21
    FAQ Maintenance

    Easily add to, modify, and search your frequently asked questions collection.
Showing 26-50 of 76 Resources

Set up an online helpdesk ticketing system on your website so that customers can post their issues. Login, view incoming new tickets and reply to them. Trace all communication messages for future follow up or pass them on to other support personnel. Features easy-to-use management support, canned messages and more.

  • $59

A support ticket generation system to organize your requests. Includes full ticketing and numbering, adjustable status codes, unlimited techs/customers, and customization of the style.

  • $699

An online support script that will wait for a representative to answer the customer, but if you are offline the customer can send you an email.

  • Free

An easy to use ticket support system to manage incoming customer support requests. Features multiple logins, captcha image spam deterrent, department filtering and fast ticket searching.

  • $24.95

A simple to use interface to manage your client email messages. From one interface you can view all of the current messages your clients have sent you, reply to them, and keep track of the entire correspondence. It supports multiple users. Your clients will be able to use their normal email programs to contact you.

  • Free

A customer support solution that provides real time chat for online customers. It features multiple chat requests and admins, instant-messenger-like design, online/offline/pending user display and more.

A user-friendly, clean and powerful help desk system with many features, including custom department/profile fields, rich text editor support, ACP permissions, department permissions, escalation control, RSS feeds, statistics, advanced logging, API/module support and more.

  • Free

A helpdesk system that features integrated email, automatic assigning of mails, unlimited representatives and customers, email request support, automatic ticketing, email notifications, multiple attachments, customer contact management, exhaustive reports, style integration, full access to viewing and managing requests, and more.

  • $999+

A live support application that features a FAQ, trouble tickets, unlimited operators/departments/users/session, transfer chat, push web pages and more.

  • Free

Provide support to your customers via tickets, manuals, a knowledgebase and more. Edit the full layout and design of you support center using easy to edit templates. Install the script in minutes with the easy to use installation wizard. Create tickets via a web interface or email. Convert to any language using language files.

  • $90

A powerful and easy to use knowledge base program that supports unlimited categories and subcategories, unlimited articles, a glossary, user comments and ratings and more. All output is controlled through templates so you can customize it to match your site.

  • Free

A call center software solution that supports multiple user levels and easy web-based management.

  • Free

A support center for your website. You can create staff members to answer user tickets, maintain an articles library for your users, and send support tickets to staff members.

  • Free

Easily manage your email support/sales inquiries. Keep track of conversations and treat customers in priority order.

  • Free

An incident tracking system for intranets that provides a browser-based means of tracking and reporting customer support/help issues and occurrences.

  • $295

A flexible and easy-to-use helpdesk system featuring tickets, a knowledgebase and downloads. It has 100% XHTML 1.0 STRICT/CSS2 compliant output, and supports MySQL, SQLite and PostgreSQL databases. It features a skinnable interface, a powerful registration system, widgets such as a timezone viewer and more.

  • $95

A web-based help desk system where users can quickly log help desk tickets and support representatives can track calls, assign priorities and more.

  • Free

A complete client management, billing and support system that supports automatic account creation on cPanel, Plesk and DirectAdmin Servers. It also supports automated shoutcast hosting account creation, a built-in support ticket desk, an affiliate system with one time and recurring commissions, a knowledgebase, and more.

  • $169.99

A knowledge base system that was built to help you combat technical support. It features a comment system, unlimited categories and articles, a glossary, an easy to use template system and more.

  • Free

Run a centralized online customer support center that can handle multiple POP accounts and automatically turn customer emails into trouble tickets, managed by status, queue assignment, support agents, priority and more. Automate the process with a power email parser and support staff management through real-time stats.

  • $99

A helpdesk system for small companies. Features ticket management, user and client management, basic TID management and customizable email notification.

  • Free

Establish an online support centre for your customers. It features automatic reply to support tickets, preset canned messages, reply acknowledgement, customer add comments and upload attachments to ticket, sortable tickets listing, ticket history and tracking, set ticket status, flag and unflag ticket, add support issues and more.

  • $59

Live web-based customer support chat software. It supports multiple admins.

  • $200

A robust, customer relations management chat application. You can view intelligence from real-time communication transactions for any single chat. It features easy maintenance and back-up.

  • $378

Live support software that allows you to track and chat with visitors to your site in real time. Its features include unlimited operators and departments; advanced canned responses that support full HTML; automatic invitations to chat based upon time on site, number of pages browsed and chat history; concurrent chat sessions; and more.

  • $19.99/mo
Showing 26-50 of 76 Resources