Set up an online helpdesk ticketing system on your website so that customers can post their issues. Login, view incoming new tickets and reply to them. Trace all communication messages for future follow up or pass them on to other support personnel. Features easy-to-use management support, canned messages and more.
A simple to use interface to manage your client email messages. From one interface you can view all of the current messages your clients have sent you, reply to them, and keep track of the entire correspondence. It supports multiple users. Your clients will be able to use their normal email programs to contact you.
A helpdesk system that features integrated email, automatic assigning of mails, unlimited representatives and customers, email request support, automatic ticketing, email notifications, multiple attachments, customer contact management, exhaustive reports, style integration, full access to viewing and managing requests, and more.
Provide support to your customers via tickets, manuals, a knowledgebase and more. Edit the full layout and design of you support center using easy to edit templates. Install the script in minutes with the easy to use installation wizard. Create tickets via a web interface or email. Convert to any language using language files.
A flexible and easy-to-use helpdesk system featuring tickets, a knowledgebase and downloads. It has 100% XHTML 1.0 STRICT/CSS2 compliant output, and supports MySQL, SQLite and PostgreSQL databases. It features a skinnable interface, a powerful registration system, widgets such as a timezone viewer and more.
A complete client management, billing and support system that supports automatic account creation on cPanel, Plesk and DirectAdmin Servers. It also supports automated shoutcast hosting account creation, a built-in support ticket desk, an affiliate system with one time and recurring commissions, a knowledgebase, and more.
Run a centralized online customer support center that can handle multiple POP accounts and automatically turn customer emails into trouble tickets, managed by status, queue assignment, support agents, priority and more. Automate the process with a power email parser and support staff management through real-time stats.
Establish an online support centre for your customers. It features automatic reply to support tickets, preset canned messages, reply acknowledgement, customer add comments and upload attachments to ticket, sortable tickets listing, ticket history and tracking, set ticket status, flag and unflag ticket, add support issues and more.
Live support software that allows you to track and chat with visitors to your site in real time. Its features include unlimited operators and departments; advanced canned responses that support full HTML; automatic invitations to chat based upon time on site, number of pages browsed and chat history; concurrent chat sessions; and more.